Terms of use

Before visiting our website or using our services, please review these terms of use.

These terms are important and contain legal disclosures that affect the relationship between you and Corazón y Botella UG (haftungsbeschränkt) (“Corazón y Botella,” “we,” “our,” or “us”) and your use of Corazón y Botella’s website, mobile application, bar and other services (collectively, the “site”). These terms of use constitute a legal agreement between you and us regarding your use of the site. By using our site, you acknowledge that you have read and understood these terms, agree to the terms of use, and have the legal capacity to be bound by its terms. Our site is available to persons over 16 years old.  If you are between the ages of 16 years old and 18 years old, please obtain your parent or guardian’s permission to use the site and review the terms of use with your parent or guardian. If you do not agree to these terms of use, do not use the site.


About Corazón y Botella

Corazón y Botella UG (haftungsbeschränkt) allows customers to order and purchase products, food and drinks from our bar, website and mobile application.

Learn more about our vision the the about section of this website.

Find all legal details of our company in the legal contact imprint section of this website


Using our Online Shop

You may access Corazón y Botella products through the site, place orders and make purchases.  We collect certain information from you when you place an order  including, but not limited to, your name, address, phone number, email address, or payment information.   You agree that the information you provide is true, accurate, and up-to-date, including all payment information.

Please review our Privacy Policy for clarification on how we handle the personal information that you provide to us in compliance to GDRP.

Corazón y Botella  may also partner with delivery service providers to deliver orders to you (when available and requested by you).  In this case, we may share certain information you provide to us with the delivery service providers to complete the delivery of your order.



You pay for order(s) placed through the site. When you place an order, you agree that we may immediately charge your agreed payment method (credit card, Google Pay, Apple Pay,  PayPal, or other financial account). You agree that all information you submit when you place an order will be true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend, terminate, or refuse current or future use of the site.

You must not make any unauthorized, false or fraudulent orders, in particular any orders which are paid for with credit cards or bank account details belonging to a third party who has not consented to this.

All payments are non-refundable and final, unless we determine an error was made in your order due to no fault of your own. If we determine an error was made, we will issue a refund or a credit.

If you have any questions regarding your order or charges relating to your order, please contact us. Also refer to the Dispute Resolution section below.

Your use of a payment method (credit card, Google Pay, Apple Pay,  PayPal, or other financial account) may be subject to the terms of use of each respective company. You should review them.


Copyright & Intellectual Property

The site contains content, such as software, code, text, graphics, images, and other materials owned by us or other parties.

The site, content and works on these pages created by the site administrators and authors are subject to German copyright law and protected under applicable intellectual property laws.

The reproduction, editing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Insofar as the content on this site was not created by us, the copyrights of third parties are observed. Should you become aware of a copyright infringement, please inform us. If we become aware of any infringements, we will remove such contents immediately.


Liability for Content & links

The contents of our pages were created with the greatest care. However, we cannot guarantee that the contents are correct, complete and up to date. As web administrators, we are responsible for our own content on these pages in accordance with § 7 para.1 TMG (German Telemedia Act) and general laws. According to §§ 8 to 10 TMG we are not obliged to monitor transmitted or stored information from third parties or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected by this. However, liability in this respect is only possible from the time of knowledge of a concrete infringement. If we become aware of any such legal infringements, we will remove the content in question immediately.

Our content may contain links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for this external content. The respective provider or administrator of the sites is always responsible for the content of the linked sites. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not identified at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.


Your Obligations

By using our site, you agree:

  • You will not use the site for any fraudulent purposes;
  • You will not engage in criminal activity while using the site;
  • You will comply will all applicable laws while using the site;
  • You will not use the site if you are under 16 years old;
  • You will not use any automated means, data scraping, extraction, or other systematic data retrieval from the site;
  • You will not make any unauthorized use of the site;
  • You will not circumvent, disable, or otherwise interfere with the security of the site;
  • You will not deep-link or frame the site;
  • You will not interfere with, disrupt, or create an undue burden on the site or the networks or services connected to the site;
  • You will not use the site to purchase alcohol if you are under the legal drinking age;
  • You will not harass, annoy, intimidate, or threaten any of our employees or customers in connection with using the site or services provided;
  • You will not make false or misleading statements about the site or our services.


Our Communication

We and our delivery service providers may communicate with you regarding your use of the site or delivery of orders. By using our site, you consent to receiving communications from us as they may relate to the site, your order or delivery of your order.  Please review our Privacy Policy for clarification on how we handle the personal information.

Please contact us with any questions or feedback, but do not send us any confidential information.



These Terms of Use shall remain in effect while you use the site. We reserve the right, in our sole discretion, to terminate your use of the site for any reason, including violation of these Terms of Use, fraudulent, criminal, or illegal behavior, or for no reason at all.  We reserve the right to terminate your use of the site without prior notice or liability.


Dispute Resolution

If a dispute arises between you and Corazón y Botella relating to your use of the site, you agree that all claims will be resolved before a neutral arbitrator. Please refer to the EU Commission platform for online dispute resolution: www.ec.europa.eu/consumers/odr.



At Corazón y Botella we will do our utmost to ensure all information is accurate and up-to-date and readily accessible to you, however, we cannot guaranteed that the site will be available at all times. You understand and agree that the site is provided “as is” and “as available”.

We cannot be held liable to you for damages of any kind arising as a consequence of your use of this site.


Contact Us

We hope that we can always reach an amicable agreement. If you have any questions, comments, feedback, or complaints regarding the use of our site or our services, please contact us  through our online form, or by telephone or regular post, all company legal contact imprint details are available on this website.