We want to make sure the terms of using our website and online services are clear to everyone who uses them. On this page you will find very detailed technical information about data protection and cookies in compliance with the General Data Protection Regulation (GDPR).
In summary, protecting your personal data is a priority for us. We will never sell your data and will protect it in a transparent and responsible way. If you have additional questions, please contact us.
Web administration, content editing and publishing: Corazón y Botella UG (haftungsbeschränkt), Carlotta Haag.
1) Information on the collection of personal data and contact details of the responsible person
1.1 Personal data in this context are all data with which you can be personally identified.
1.2 The controller responsible for data processing on this website in line with the GDPR is:
Corazón y Botella UG (haftungsbeschränkt)
Bei St. Ursula 14, 86150 Augsburg, Germany
The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
1.3 This website uses an SSL or TLS encryption for security and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries). You can recognize a connection by the string “https://” and the lock symbol in your browser address bar.
2) Data collected when visiting our website
When you use our website for information purposes only, i.e., when you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
- Web pages visited
- Date and time of access
- Amount of data sent in bytes
- Source (referrer) from which you reached the page
- Browser used
- Operating system used
- IP address used (when possible: in anonymized form)
The processing is carried out in accordance with GDPR Art. 6 Para. 1 lit. f on the basis of our legitimate interest in improving the stability and functionality of our website. No other use of the data takes place. We reserve the right to check the server log files retrospectively, should there be indications of unlawful use.
If cookies are set, they collect and process certain user information such as browser and location data and IP address values. Persistent cookies are automatically deleted after a predefined period of time, which may vary depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings of your web browser.
Cookies are used to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit). Where individual cookies are used, the processing takes place according to GDPR Art. 6 para. 1 lit. b either for the execution of the agreement, according to Art. 6 para. 1 lit. a GDPR in the case of a given consent, or according to GDPR Art. 6 para. 1 lit. f for the protection of our legitimate interests in providing the best possible functionality of the website as well as a customer-friendly and effective design of the of the site visit.
Please note that you can set your browser in such a way that you are informed about the setting of cookies and can decide to accept or exclude cookies, either for certain cases or in general.
Each browser varies in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
- Internet Explorer: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Chrome: https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform=Desktop
- Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that the functionality of our website may be limited if you do not accept cookies.
4) Contacting and communicating with us
In the context of contacting us (e.g., by contact form or e-mail), personal data is collected. You can see which data is collected from the fields in the contact form. This data is stored and used exclusively for the purpose of responding to your request or for associated technical administration.
The legal basis for processing this data is our legitimate interest in responding to your request pursuant to GDPR Art. 6 para. 1 lit. f. If you contact us about an order or contract, Art. 6 para. 1 lit. b is the additional legal basis for processing, and your data will be deleted after the final processing of your request. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified.
5) Data processing in opening of a customer account and order processing
Pursuant to Art. 6 para. 1 lit. b GPDR, personal data will continue to be collected and processed when you provide them to us in placing an order or to open a customer account. The data collected can be seen in the input forms. Deleting your customer account is possible at any time and can be done by sending a message to the contact address above or through the contact form. We store and use the data you provide for the purpose of processing your orders. After deletion of your customer account, your data will be saved in compliance of tax and commercial laws and deleted after expiry of the required periods, unless you have expressly consented for us to continue using your data, or when we are legally permitted or obligated to keep it.
6) Use of customer data for direct advertising. Registration for our email newsletter.
If you register for our email newsletter, we will send you regular information about our offers. Mandatory data for sending the newsletter is your e-mail address. The provision of further data is voluntary and will be used to address you personally. To subscribe you to our newsletter, we use the double opt-in procedure. This means that we will only send you an email newsletter if you have expressly confirmed that you agree to receive newsletters. We will then send you e-mail asking you to confirm that you wish to receive the newsletter in future by clicking on a link. By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When you subscribe to the newsletter, we save your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to prevent a possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter is used exclusively for the purpose of communicating and advertising in the newsletter.
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the address above or through the contact form. After unsubscribing, your e-mail address will be deleted immediately from our newsletter distribution list. We may keep your data if you have expressly consented to other further use of your data or if we are permitted by law to keep it.
7) Data processing for order handling
7.1 For the processing of your order, we work with the following service provider(s) who support us in delivering our orders to you. Certain personal data will be transmitted to these service providers.
The personal data we collect will be transferred to the transport company commissioned with the delivery of your order. We will pass your payment data to the assigned credit institute to complete your purchase. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.
7.2 Use of payment service providers (payment services)
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “installment payment” via PayPal we provide your payment data within the framework of payment processing to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).
The transfer takes place in accordance with Art. 6 para. 1 lit. b of the GDPR and only as is necessary for the processing of the payment.
PayPal reserves the right of a credit check for payment methods via credit card, direct debit or – if offered – “purchase on account” or “installment payment” via PayPal.
For this purpose, your payment data is necessary in accordance with Art. 6 para. 1 lit. f of the GDPR based on PayPal’s legitimate interest in determining your solvency with credit agencies.
The result of the credit check is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (called score values). As far as score values are included in the the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. The calculation score values include, but are not limited to, address data.
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data, if this is necessary for the contractual payment processing.
8) Web analytics services
Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google (Universal) Analytics uses “cookies”, which are text files that are stored on your stored on your terminal device and which allow an analysis of your use of the website.
The information generated by the cookie about your use of this website (including the shortened IP address) is usually transmitted to a Google server and stored there. it may also be transmitted to the servers of Google LLC. in the USA.
This website uses Google (Universal) Analytics exclusively with the extension “_anonymizeIp()”, which ensures anonymization of the IP address by shortening and
excluding a direct personal reference. Through this extension your IP address will be shortened by Google within member states of the European Union or in other states of the European Economic Area. Only in exceptional cases will the full IP address be sent to a server of Google LLC.in the USA and shortened there. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and for other purposes relating to website activity and internet use and to provide us with services connected to us. The IP address transmitted by your browser will not be merged with other data from Google.
Google Analytics makes it possible, via a special function, called “demographic characteristics”, to create statistics about the age, gender and interests of the site visitors on the basis of an evaluation of interest-based advertising and with the involvement of third-party information.
This allows the definition and differentiation of user circles of the website for the purpose of target-group-optimized marketing measures. However, the “demographic characteristics” cannot be assigned to a specific person.
All processing operations described above, in particular the setting of Google Analytics cookies for reading out information on the end device used, will only be carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a of the GDPR. Without this consent, the use of Google Analytics will now be used during your visit to the site.
You can revoke your consent at any time. To exercise your withdrawal, please deactivate this service in the “cookie consent” provided on the Cookie Consent Tool” provided on the website.
We have a processing agreement with Google for the use of Google Analytics. Google is obligated to protect the data of our site visitors and not to pass it on to third parties.
For the transfer of data from the EU to the USA, Google refers to standard data protection clauses of the European Commission, which ensure compliance with the European level of data protection in the USA.
Further information on Google (Universal) Analytics can be found here: https://policies.google.com/technologies/partner-sites
9) Other Tools
9.1 Cookie consent tool based on Usercentrics technology
This website uses a cookie consent tool with technology from Usercentrics GmbH, Rosental 4, 80331 Munich (hereinafter “Usercentrics”) to obtain effective user consent for cookies and cookie-based applications.
For the cookie consent tool to be able to clearly assign page views to individual users and individually record the consent settings made by the user, and store them for the duration of the session, cookies are set when our website is called up by the cookie consent tool. Certain user information (including the IP address) is collected by the cookie consent tool transmitted to servers of Usercentrics and stored there.
This data processing is carried out in accordance with Art. 6 para. 1 lit. f of the GDPR based on our legitimate interest to be legally compliant, user-specific and user-friendly.
Further legal basis for the described in Art. 6. Paragraph 1 lit. c of the GDPR. As the responsible party, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.
We have entered into an order processing agreement with Usercentrics, in which Usercentrics protects our visitors’ data and does not pass them on to third parties.
9.2 Google Translate
This site may use some translation service from “Google Translate” via an API integration of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) In order for the translation to be displayed automatically after your choice of a language. In this case, the browser you are using connects to the servers of Google. Google uses “cookies”, which are text files that are stored on your computer and stored on your computer and which allow an analysis of your use of the website.
The information generated by the cookie about your use of the website (including your shortened IP address) is usually transmitted to a Google server and stored there, it may also be transmitted to the servers of Google LLC in the USA.
If personal data is processed, this is done in accordance with Art. 6 para. 1 lit. f of the GDPR on the basis of our legitimate interest in barrier-free and universal accessibility of our website.
Further information on Google Translate as well as Google’s data protection declaration can be viewed at: https://www.google.com/policies/privacy/
To the extent required by law, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 Para. 1 lit. of GDPR. You can revoke your consent at any time with effect for the future. To exercise your revocation, deactivate this service in the “Cookie Consent Tool” provided on the website.
9.3 – Google Maps
On our website we use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google Maps is a web service for displaying interactive (land) maps to visually present geographic information visually. By using this service, our location is displayed and a possible route to reach us is provided.
When accessing those pages in which a map from Google Maps is integrated, information about your use of our website (such as your IP address) will be transmitted to and stored by Google on its servers. This may also result in a transmission to the servers of Google LLC. in the USA. This activity takes place whether Google provides a user account via which you are logged in or whether a user account exists.
To the extent required by law, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 Para. 1 lit. of the GDPR. You can withdraw your consent at any time for future effect. To exercise your revocation, please follow the process described above.
10) Rights of the data subject
10.1 The applicable data protection law grants you vis-à-vis the controller regarding the processing of your personal data (rights of access and intervention), the following:
- Right to information pursuant to GDPR Art. 15: In particular, you have a right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the right to rectification, erasure, restriction of processing, objection against processing, complaint to a supervisory authority, the origin of your data if it has not been collected by us from you, the existence of any automated decision-making, including profiling and, if applicable, meaningful information about the logic involved and the scope and the intended effects of such a processing, as well as your right to be informed about which safeguards are in place in accordance with Art. 46 of the GDPR when your data is transferred to other countries;
- Right to rectification pursuant to Art. 16 of the GDPR: You have a right to rectify inaccurate data rand/or completed of incomplete data stored by us;
- Right to deletion according to Art. 17 of the GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 (1) of GDPR are met. However, this right does not apply if the processing is necessary to exercise the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims;
- Right to restrict data processing according to GDPR Art. 18: You have the right to request the restriction to the processing of your personal data after the dispute of accuracy of your data is verified. If you refuse the deletion of your data because of unlawful data processing and instead request the restriction of the processing of your data, if you wish to use your data to assert, exercise or defend legal claims, after we no longer need this data, after the purpose has been achieved or if you have objected on the grounds of your particular situation, as long as it has not yet been determined whether our legitimate reasons prevail;
- Right to information in accordance with GDPR Art. 19: You have the right to rectification, deletion, or restriction of processing by the controller. The controller is obliged to inform all recipients to whom your personal data has been disclosed, of this correction or deletion of the data or restriction of processing, unless this proves to be impossible or would involve a disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability according to GDPR Art. 20: You have the right to transfer the personal data that you have provided to us in a structured, common and machine-readable format, or to request the transfer to another controller, as long as this is to another responsible party, and that it is technically feasible;
- Right to revoke consent given in accordance to GDPR Art. 7 (3): You have the right to revoke your consent to the processing of data at any time with future effect. In the event of revocation, we will delete the data concerned without undue delay, unless further processing is legally required. Revocation of the consent does not affect the lawfulness of data processing;
- Right to lodge a complaint according to GDPR Art. 77: If you consider that the processing of your personal data infringes the GDPR, you have – without prejudice to any other administrative law or judicial remedy – the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, your place of work or the place of the alleged infringement.
10.2 Right to object
If we process your personal data based on our legitimate interest, you have the right to object on the basis of your specific situation.
If you make use of your right to object, we will stop the processing of the data concerned. However, we reserve the right to continue processing, if we can demonstrate mandatory requirements which outweigh your interests, fundamental rights and freedoms, or if the processing is necessary for the assertion, exercise or defense of legal claims.
If your personal data is processed by us for marketing purposes, you have the right to object at any time. You can exercise the objection as described above.
If you make use of your right to object, we will stop the processing of the data concerned for direct marketing purposes.
11) Duration of the storage of personal data
The duration of storage of personal data shall be determined on a legal basis, the purpose of processing and – if relevant – also the respective legal retention period (e.g., commercial and tax retention periods).
When processing personal data based on an explicit consent pursuant to Art. 6 para. 1 lit. of the GDPR, this data is stored until the data subject revokes his or her consent.
If there are legal retention periods for data that is collected in the context of legal transactions based on Art. of Art. 6 Para. 1 lit. b of GDPR, this data will be routinely deleted after the expiry of the retention periods, provided that they are no longer required for the contract performance or contract initiation and/or there is no legitimate interest in the continued storage.
When processing personal data on the basis of Art. 6 para. 1 lit. f of the GDPR, this data will be stored until the data subject exercises his or her right to object pursuant to Art. 21 (1) of the GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purpose of the assertion, exercise or defense of legal claims.
When processing personal data for the purpose of direct marketing based on Article 6 (1) (f) of the GDPR, this data is stored until the data subject exercises his or her right to object pursuant to Article 21 (2).
Unless otherwise stated in this statement about specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.